Education is an investment in your child’s future. It is never an expense.
Throughout human history, those who have invested in their children’s education have always received the best return on investment (ROI). A lack of educational support is a very expensive opportunity cost, and irreparably damages your child’s future prospects. At FPLA we empower your child to confidently tackle any challenges in their life.
“Education is the key to unlock the golden door of freedom.” - George Washington Carver
Our programs are affordable for students of all grade levels. FPLA has programs for every budget.
FPLA’s signature 1-on-1 tutoring programs can help you or your child tune into and progress with any school’s curriculum. Our ACT, EOC, FSA, HSPT, PERT, SAT, and SSAT test prep programs help your child outperform their peers to and gain access to prestigious schools, colleges, and universities. Your child can start with a tutoring session for a low starting fee of $25 for the first session: quite an affordable investment!
Session Fees:
All fees are due before a service is rendered. Each in-person tutoring session is 30/45/60 minutes long. Regular payments equivalent to one month of tutoring sessions is due prior to the commencement of tutoring. However, under prior arrangement, we may accept a bi-weekly payment schedule. We reserve the right to refuse tutoring service for non-payment of dues.
FPLA-Online is a state-of-the-art LIVE online 1-on-1 tutoring platform. This proprietary service offers a way to learn from the comfort of your home with the same tutors who tutor at our Miami Lakes HQ. You will save time from commuting and all other hassles without missing the 'real' tutor.
As a service to our students and parents, we accept cash, checks, money orders, cashier’s checks, credit (American Express, Discover, Master Card, and Visa), and debit cards for the payment of our signature 1-on-1 tutoring services. We reserve the right to refuse credit and debit card payments over the phone, by mail, or fax.
Session Cancellation Policy:
Unless otherwise stated or agreed upon, a prescheduled tutoring session may be rescheduled, penalty free, 24 hours prior to the session time. For instance, if you have a session scheduled for 4 pm on Monday, you must inform us of your intention to reschedule by 4 pm the previous day (Sunday).
Three convenient ways to reschedule a session:
You can submit the change request via the FPLA-Portal.
Email us: smedia@fullpotentialtutor.com
Call or text 833-PRO-TUTR (833-776-8887). If you call our office outside of regular work hours, please leave a detailed message that includes the student’s name, session times, and days your child will be absent.
Tutoring sessions that are NOT cancelled within the specified time frame will be charged a no-show fee of $20.00.
Students who do not attend a pre-scheduled session without prior notice will be marked absent (No Show), and will forfeit the session fee. In such cases, no rescheduling will be permitted.Tutoring sessions that are NOT cancelled within the specified time frame will be charged a no-show fee of $20.00.
Check Acceptance/Returned Check Policy
Returned Check Policy:
In the unfortunate event of a check is returned to FPLA, no matter the reason, effective immediately the person responsible for payment will be ineligible to avail FPLA services. Once all funds are repaid, eligibility for participation may be restored.
If a check is returned to FPLA, no matter the reason, a $35.00 returned check fee will be charged per returned check. Effective immediately, the person responsible for payment will be ineligible to avail FPLA services. Once all funds are repaid, eligibility for participation may be resumed.
An account is considered delinquent when payment has not been received by the due date. All the balances must be settled with a money order, certified bank check or cash and must include a $35 returned check fee. Once a check is returned, we do not accept a check from the individuals again.
All delinquent accounts will incur 10% late fee and will be forwarded to a collection agency.
FPLA will accept checks from individuals under the following conditions:
We will accept the check when presented with a valid driver’s license with a photo ID. We may retain a copy of the driver’s license number for our records. In the event of non-availability of a valid license, alternate forms of valid identification may be accepted. A valid passport or any other state issued valid photo ID are considered alternate forms of identification.
As a courtesy we will notify you of delinquency including the returned check through a phone call, email or a letter. All the returned checks must be settled within 10 calendar days of notification. Irrespective of you receiving any notification from us, it is the account holder’s (payer) responsibility to settle any outstanding balances. If the delinquent payment has not been settled within the stated time frame on the notification (i.e. ten days), we will levy 10% late fee of the past-due amount and FPLA will begin its collection proceedings.
Bank card returns will be handled by the same policy/procedures.
FAQ on Registration and Tuition Fees (Subject to revision):
What is your fee structure?
The main fee is the tuition. We offer multiple packages that suit a variety of needs. If you enroll more than one child and/or more than one course, you will receive a significant discount on tuition. The other fee you may expect to pay is an annual registration fee. The registration fee is non-refundable. Payments are due before services are rendered.
How do you protect personal information?
All internet-based financial transactions occur through a SSL encrypted connection, so all of your transactions are confidential, safe and secure. We do not have access to your CC information.
Why do you charge a registration fee?
Every enrolled child is charged an annual registration fee. This fee helps keep your monthly tuition costs low by offsetting the administrative cost, support services, and upkeep cost in our tutor-management portal. The registration fee is non-refundable.
When you register a child, we devote resources preparing for your child’s participation in the coming year. Rosters and attendance records are prepared for all tutees and tutors. The registration fee covers a portion of the expenses involved in the time and materials to make these initial preparations each year, as well as updates throughout the semester.
The registration fee also covers technology, supplies, communication, insurance costs, etc. which are separate expenses from class tuition. This fee is payable once every school year: August to June.
What does the tuition fee cover?
The tuition fee pays for much more than the instruction. The tuition fee covers the tutor’s and the administrative staff’s salaries, tutor training, books, learning materials, photocopies, instructional aids, subscription to educational resources, venue, and much more.
At FPLA, we work as a team to ensure you and your child’s success. Our friendly and knowledgeable admission counselor discusses our programs with parents, assesses every child’s need, and assigns the appropriate tutors. Our certified tutors devote their full time educating your child, while the administrative team takes care of the logistics such as scheduling, quality control, grant access to learning materials, billing and more. The tutors also work together to ensure your child receives quality service you count on.
What forms of payment are accepted?
We accept cash, checks, money orders, ACH, credit (American Express, Discover, MasterCard, and Visa) and debit cards.
*ACH is a method of efficiently transferring funds between bank accounts. It is very similar to payment by check, except that there is less paperwork. It frees you from writing, mailing and or depositing a check. Each paper check has printed on it the same bank routing number and account number as are used in an ACH payment. ACH payments can be scheduled in advance and are much more efficient to administer than paper checks.
Do you charge a credit card fee?
No. We do not charge a credit card processing fee.
Do you inform in advance about payment deductions from my bank or credit card accounts?
At the time of enrollment, we will notify you of the impending payment due dates. A few days prior to each scheduled payment date, you will receive a reminder notification from us. At that time, you have the option to pay. We make it convenient for you by auto charging the CC on file.
When will my tuition and registration fee be debited from my bank or credit card account?
Your registration fee will be charged at the time of enrollment. We offer bimonthly payments. The tuition fee is due before the start of each two-week session. Payments are due before a service is rendered and non-refundable. Unused tuition fee can be used to reschedule a session that was cancelled on time. However, all the fees are non-refundable.
What happens if I discover that I won't be able to make a scheduled payment?
We understand that families experience financial difficulties. If you find that your account will not contain enough funds at the right time to cover a scheduled payment, please let us know at least three days prior to the date of a scheduled payment. We will work together to make a new plan and adjust your payment schedule accordingly. Your child’s success is our #1 priority; therefore, we will work with you so that the tutoring sessions are not interrupted.
Do you offer payment plans?
Education is an investment. We offer a variety of programs and payment options to fit your budget. Helping your child achieve their full potential is our goal. Your child’s success is our #1 priority. In case of financial difficulty, we will work with you to develop a mutually acceptable customized plan.
To ensure your child gets the personal learning he or she needs, you can choose from the below list a variety of affordable programs and easy payment plans to fit your budget, including flexible monthly options.
Sibling discount – A second and subsequent sibling enrolled for the same semester will earn a 10% discount. Sibling discounts apply only to brothers and sisters living in the same household.
Referral discount – If you bring in a student who signs up one full regular full-time tutoring program, you will receive $25 in statement credit.
Paired tutoring sessions – You can save up to 25% and up to 80% on your tuition fee by pairing with another student. We limit group classes to ten students. This option is subject to availability of another agreeable student.
Do you share our account information with others?
No. We do not share or sell your information to other marketing companies. We are committed to your privacy. Your account information is accessible only to the authorized personal, who are sworn by their commitment to customer privacy. We encourage you to review our privacy policy.
What are your payment terms?
Payments are due before the start of any tutoring session. We accept payment by check, credit card, or electronically through ACH. We also accept purchase orders from institutions, schools, or government agencies. Unless otherwise previously agreed upon in writing, all charges are due before the start of any tutoring sessions. All prices are subject to change without notice.
What is your session cancelation policy?
Unless otherwise stated or agreed upon, a prescheduled tutoring session may be rescheduled, penalty free, 24 hours prior to the session time. For instance, if you have a session scheduled for 4 pm on Monday, you must inform us of your intention to reschedule by 4 pm the previous day (Sunday).
Three convenient ways to reschedule a session:
You can submit the change request via the FPLA-Portal.
Email us smedia@fullpotentialtutor.com
Call or text 833-PRO-TUTR (833-776-8887). If you call our office outside of regular work hours, please leave a detailed message that includes the student’s name, session times, and days your child will be absent.
Tutoring sessions that are NOT cancelled within the specified time frame will be charged a no-show fee of $20.00. Students who do not attend a pre-scheduled session without prior notice will be marked absent (No Show), and will forfeit the session fee. In such cases, no rescheduling will be permitted.
All fees are due before the start of any services or tutoring sessions. Tuition fee is charged a month in advance. However, upon written agreement we accept bi-weekly payments. We need two weeks advance notice for withdrawing your child.
Tutoring sessions that are NOT cancelled within the specified period will be charged $20.00 no-show fee. The registration fee is non-refundable.
What is your check acceptance and return policy?
FPLA will accept checks from individuals under the following conditions:
We will accept the check when presented with a valid driver’s license with a photo ID. We may retain a copy of the driver’s license number for our records. In the event of non-availability of a valid license, alternate forms of valid identification may be accepted. A valid passport or any other state-issued valid photo ID are considered alternate forms of identification.
If a check is returned to the FPLA no matter the reason, $35.00 returned check fee will be charged per returned check. Effective immediately the person responsible for payment will be ineligible to avail FPLA services. Once all funds are repaid, eligibility for participation may be resumed.
An account is considered delinquent when payment has not been received by the payment due date. All the balances must be settled with a money order, certified bank check or cash and must include a $35 returned check fee. Once a check is returned, we do not accept a check from the individuals again.
As a courtesy we will notify you of delinquency including the returned check through a phone call, email or a letter. All the returned checks must be settled within 10 calendar days of notification. Irrespective of you receiving any notification from us, it is the account holder’s (payer) responsibility to settle any outstanding balances. If the delinquent payment has not been settled within the stated time frame on the notification (i.e. ten days), we will levy 10% late fee of the past-due amount and FPLA will begin its collection proceedings. Bank card returns will be handled by the same policy/procedures.
